Returns & Exchanges

At Daniel Simmons, we want you to be completely satisfied with your purchase, which is why we offer a 14-day window for returns or exchanges on all items in original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label provided via the portal and attach it clearly to the outside of your parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and retain your tracking receipt until your refund has been processed.