Returns & Exchanges
At Daniel Simmons, we want you to be completely satisfied with your purchase, which is why we offer a 14-day window for returns or exchanges on all items in original condition. Please ensure all tags remain attached and the garments are unworn to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via the portal and attach it clearly to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt until your refund has been processed.